Refund policy

Refund & Return Policy
At Perks Smart Solutions, we want you to be fully satisfied with your purchase. If you are not happy with your product, you may request a return or refund within 30 days of delivery, unless otherwise specified on the product page.

  • Eligibility: Items must be in original condition and include all parts, accessories, and packaging.

  • Process: To request a return or refund, please contact us at [your email/phone]. We will provide instructions for returning your item or arranging service.

  • Exceptions: Certain products or services may have unique refund or return conditions. These details will be clearly stated at the time of purchase.

  • Non-Refundable Items: Customized or installed products may not be eligible for return once installation is completed, unless defective.

Refunds will be processed to the original payment method within 5–10 business days after we receive and inspect your return.